Return & Refund Policy for Perfume Products

Thank you for shopping with us. We strive to provide the highest quality perfumes and ensure your satisfaction. Please read our policy carefully before making a purchase.

1. Eligibility for Returns

• Perfume products can be returned within 14 days from the date of delivery.
• Only unused, unopened, and original packaging products are eligible for return.
• Products that have been opened, used, or damaged by the customer cannot be returned.

2. Non-Returnable Items

• Perfume samples or gift sets that have been partially used.
• Products purchased from third-party retailers.
• Any item that does not meet the eligibility criteria above.

3. Refunds

• Refunds will be processed after the returned item is received and inspected.
• Approved refunds will be issued to the original payment method within 7–10 business days.
• Shipping or delivery charges are non-refundable.

4. Exchange Policy

• We currently do not offer direct exchanges. Customers may return a product for a refund and place a new order for the desired item.

5. Return Process

• To initiate a return, please contact our customer support team at kiranpatel8195@gmail.com with your order details and reason for return.
• Our team will provide instructions on how to safely return your perfume product.

6. Damaged or Defective Products

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue.
• We will provide a full refund or replacement at no extra cost.

7. Important Notes

• Ensure returned items are securely packaged to avoid damage during shipping.
• We reserve the right to reject returns that do not meet the conditions outlined above.